Petalbees Online Florists & Gifts Shop
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* purchases must come with flowers
  and delivery will be made in
  Kuala Lumpur & Selangor only
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About Us

Petalbees has been in operation since the last 3 years. The intention has always been simple, to help deliver your sincerest wishes and thoughtful gifts. Through the many wonderful months since its inception, Petalbees has been blessed by your trust in it. To be allowed a role in your well intentions and sincere love, no matter how small, is an honor to us. Sending gifts and flowers as a way to express your feelings to your loved ones are not just business to us.

We have faith in the power of flowers. In the delicate rose, or the generous lavenders, the pure lilies or the warm daisies, they all speak what you cant find the words for. Let us help you send that message in a floral arrangement personalised to capture exactly what your heart has been trying to say. Let our professionally trained Floral Consultants help capture the sincerity of your heart and display the honesty of your gesture through flowers.

We pride ourself in being a Premium Malaysia florist. We operate from Kuala Lumpur but you can access our shop just with a click of the mouse from the comfort of your homes and offices. We provide online services and can deliver to any parts of Malaysia.

We are your own personalised florist!

We Accept

Visa Master

 

Important Notice  

- Sunday &  Malaysian Official Pulic Holidays - Delivery services is not   available. 

( We will not deliver on Sundays or Public Holidays unless it is for special occasions eg. Velentine's Day , Mother's Day or father's day.   Special arrangement for Sunday delivery  service can only be made if the order comes in at least 2 days in advance. )

 

Operational Hours

Our operation hours is based on Malaysia local time (GMT +08:00).

Monday - Friday: 9am - 5pm
Saturday : 9am - 12pm (Alternate Sat off)
Sunday & Public Holidays : Closed

For orders that fall on Saturday (after 11.a.m) and Sunday, delivery will be made on the next upcoming working day.

Weekdays

  • Any order received before 10.30am, the delivery will be made on the same day.
  • Any order received after 10.30 am, we will try to deliver on the same day if not the delivery will be made on the following working days.

Weekends & Public Holidays

  • Any order received before 10.30am on Saturday, delivery will be made on the same day.
  • Any order received after 10.30am on Saturday, we will deliver on the upcoming Monday.
  • If your delivery date's fall on Malaysia Public Holidays, the delivery will be made on the next working day.

Important Notice:
The delivery is only for fresh flowers or fruits arrangement (Perishable goods) within Klang Valley, ourstations, Sabah & Sarawak. Delivery for Artificial flowers will require at least 3 working days and we accept orders within Klang Valley only. Outstation and Overseas order are not acceptable.

Delivery Policy

Petalbees's Policy for local order states that we will make flower arrangements of your order in accordance to the one you chose from the internet using the type, shape, size and colour as per the order specifications.  In the case where a specific flower type or colour is unavailable within the given time frame of delivery, substitutions may be made within the arrangement to achieve the same overall shape, style and colour effect and to ensure that the order is delivered on time.

 Regional Delivery Policy (Out of Klang Valley and throughout Malaysia)

Petalbees reserves the right to make fair and reasonable substitutions according to the availability of specific flower types. Petalbees also reserves the right to not accept any responsibility for the business conduct of our affiliate florists as they are answerable to us only to a certain extent. We will however, make sure that all regional orders will be fulfilled in accordance to our customer's order requests and arrangements as shown in our website.

Petabees's Policy for Regional Order states that our affialite florists will make flower arrangements of your order in accordance to the one you chose from the internet using the type, shape, size and colour as per the order specifications.  In the case where a specific flower type or colour is unavailable within the given time frame of delivery, substitutions may be made within the arrangement to achieve the same overall shape, style and colour effect and to ensure that the order is delivered on time.

Special Request delivery

For special delivery on time and date please place order at least 2 days in advance prior delivery date to request for the specified delivery time ( Delivery time must be within our operational hours) .  We will not guarantee for the special delivery time if the order comes in less than 24 hours.

Payment
All personal orders must be charged to a credit card or paid in cash prior to delivery. All  corporate order must be faxed over affixed with a company stamp. For Corporate orders, cheque must be crossed and payable to " Petalbees Florists & Gifts".  OR TT payment to Hong Leong Bank, 13700007977 ( Petalbees Florists & Gifts).

Cancellation & Redirection
A 50% cancellation charge is applicable for orders that are confirmed.  A surcharge of RM10 applies for redirection of orders.

Delivery on Sunday, Public Holidays
Delivery on Sunday and Public Holidays and non operating hours, a surcharge of RM20 will be levied.  Kindly call us to made arrangement  before order.  If not we will deliver on the upcoming working day.

Delivery During Peak Season
During the Peak / Festive Season e.g. Mother's Day, Father's Day, Hari Raya, Valentine, Chinese New Year, Christmans, kindly place your order Two(2) days ( working day) in advance. However, delivery outside Klang Valley, order at least Three (3) days in advance.  Due to the higher demand than usual during Peak/Festive season, we will try to accomadate your special time request as practical as we can. Otherwise, delivery will be made within the delivery date.